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Public Relations in Everyday Situations IV – Managing Crisis/Issues
Have you ever had the experience of having your loved ones getting upset with you? How did you handle it?
What seems to be individual experiences can be used for corporate practices and vice-versa.
Here’s some of my suggestions to managing this kind of issues/crisis:
Staying Silent doesn’t help the issue
When you are angry and the other [...]
Facelift
Just felt that the site needed to look fresh.
We continue to discuss why public relations continue to matter in everyday lives.
Perception management is equally relevant for PR 2.0. I call it Building Credibility 2.0.
Kevyn Eng
Should Ex-CEO’s continue to mentor?
TODAYonline wrote a front page article yesterday (2 June 2008), “Which hat was Tan Kin Lian wearing?”
Tan Kin Lian (Tan) is NTUC Income’s ex-CEO and has since retired from the insurance scene. Backed by years of experience running the nation’s co-operative insurance firm, he began blogging about insurance matters.
As an industry veteran giving excellent advice, [...]
In Singapore, Web is First Source for News
According to our recent survey, young people in Singapore unanimously go the Internet as their first source for news and information.
FH Singapore conducted a straw poll in March 2008 to seek out Singaporean youth’s preferred channel for sourcing information. 100% of all 45 respondents cited the Internet amongst one of their options. The next most [...]
Public Relations in everyday situations III – Be up-front in your communications
The purpose of communications is to get a particular message across, effectively to your audience. When the receiver of the message successfully decodes the message, the communication is well delivered.
This becomes especially true when the sender (encoder) is attempting to deliver a negative message.
Here are some of my thoughts:
Point to the matter but [...]
Conversations that build the brand
I fondly remember the theme song for a particular advertisement, “I’d like to teach the world to sing, in perfect harmony…”
Today, it’s one of the top brands in the world. To continue the conversation with it’s publics, and to build affinity, they have now got a brand historian sharing the nitty gritty details of the [...]
Public Relations in Everyday Situations – Part II
Over the weekend, I was volunteering at my community. After one of the meet-the-people sessions, I had a supper session with a few senior grassroot members.
A senior grassroot leader dispensed this advise as we were talking about experiences as a volunteer, “Always start with the right intentions, it’ll lead you a long way..”
Indeed, the [...]
Manhunting Goes Social, Mobile
Manhunting Goes Social, Mobile
March 13th, 2008 by NGT
A couple of weeks ago, Interpol released an “Orange Notice” for Mas Selamat Kasatari, an infamous terrorist group leader, when he escaped from detention. The ensuing manhunt for Singapore’s most wanted man is being fortified through FacebookThe-New-Faces-at-Facebook and mobile phones.
To help spread a nationwide alert, local carriers [...]
Sinpapore Wins Inaugural Youth Olympics 2010
The International Olympics Council announced that Singapore will be the host country for the inaugural Youth Olympics 2010. The Youth Olympics will be the Olympic Games for 14-18 year olds and will showcase the best the world’s youth has to offer.
A tiny island state, represented by a red dot on the world map, Singapore beat [...]
Public Relations is applicable to day-to-day situations – Be sincere in your questions
Many people think that Public Relations are tools available only to businesses. Public relations is really applicable in day-to-day situations.
I’ll be starting a series of PR in day-to-day situation posts. This hopes to relate daily situations with PR fundamentals. Hopefully, with this information, I’ll be part of the many efforts to elevate PR from [...]
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